Director of Global Commercial Revenue Technology at BD, focusing on global CPQ and CLM strategies. Leading the transformation of sales capabilities and ensuring compliance with regulatory requirements.
Responsibilities
Own and articulate the global CPQ & CLM product vision and multi-year roadmap, aligned to Chief Revenue Office strategy, Business Unit needs, regional nuances, and global regulatory requirements.
Define the target-state quote-to-contract architecture, including integration with CRM, ERP, finance, and downstream fulfillment systems.
Establish and steward a corporate CPQ & CLM standard, making explicit trade-off decisions that balance enterprise-wide consistency, scale, and control with required regional and business-unit tailoring.
Assess and define organizational readiness for next gen CPQ and CLM solution, including people, process, technology, data, and operating model impacts; translate readiness findings into a sequenced, executable roadmap.
Collaborate with internal IT to define the target-state architecture for harmonized global CPQ, CLM, and adjacent systems, including migration and rationalization from legacy and regional instances into next gen CPQ and CLM solution.
Define the global CPQ & CLM template to ensure strong global standards while enabling appropriate regional and Business Unit flexibility.
Partner deeply with Global Sales Intelligence and Global Sales Enablement to leverage data foundations, enable AI capabilities, and harmonize the commercial process and technology stack.
Act as the single global Product Owner with end-to-end accountability for backlog prioritization, release planning, roadmap delivery, and value realization.
Maintain deep, direct engagement with third-party CPQ and CLM vendors, architects, and engineers to co-design scalable and compliant solutions.
Ensure CPQ and CLM solutions meet global and local regulatory requirements, including auditability, data privacy, controlled content, and compliant HCP engagement.
Requirements
10+ years of experience in CPQ, CLM, quote-to-cash, commercial technology, or product management roles within large, global organizations.
Preferred industry experience: Pharma, Consulting, FinTech, MedTech.
5+ years of experience managing individual contributors and/or leading teams
Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or related technical field; advanced degree preferred.
Experience designing and implementing Salesforce CPQ / Revenue Cloud, Oracle CPQ, and/or leading CLM platforms.
Demonstrated experience implementing a global CPQ and/or CLM technology roadmap.
Demonstrated ability to define and execute multi-year CPQ and CLM roadmaps with clear sequencing, dependencies, and value realization.
Demonstrated product judgment: balances speed, compliance, and user experience.
Demonstrated ability to operate as a strategic Product Owner in agile delivery environments.
Experience working with global System Integrators (e.g., PwC, Deloitte, Accenture, Capgemini, Ascend) in outcome-oriented partnership models.
Demonstrated expertise collaborating with architects and engineers on integrations, data models, scalability, and security considerations.
Experience leading cross-functional global programs and operating in complex matrixed environments.
Benefits
Annual Bonus Potential
Discretionary LTI Bonus
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Other Well-being Resources
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Daily Pay
College financial aid and application guidance
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
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