Insurance Account Executive fostering relationships and helping clients find insurance products through tailored approaches. Engaging in networking while supporting clients year - round in a hybrid role.
About the role
- Inside Sales Representative responsible for prospecting and developing new business within hospitals and surgery centers. Driving growth of expanded pain services portfolio while ensuring exceptional customer experience.
Responsibilities
- Prospect, hunt, develop, and close new sales opportunities through outbound calls, emails, and follow-up communication.
- Schedule and conduct follow-up interactions with key purchasing agents; understand their needs and competitive landscape.
- Develop and execute a strategic territory plan to exceed revenue goals.
- Continuously grow a qualified sales funnel and opportunity pipeline to support monthly revenue expectations.
- Research and identify potential new accounts to drive new customer acquisition.
- Timely and accurately input sales opportunities and customer interactions within CRM in accordance with sales process protocols, including end-of-month requirements.
- Document conversations, key influencers, and buyer insights within CRM.
- Successfully onboard new customers, including completing required workbooks and ensuring a seamless transition to Leiters Health.
- Build a comprehensive understanding of the 503B market, including competitors, GPO contracts, pricing structures, and internal contracting mechanisms.
- Collaborate cross-functionally to understand product availability, potential issues, and provide timely communication to customers.
- Demonstrate sound judgment in situations where policies or processes may not provide explicit guidance.
- Initiate and track customer commitment compliance to ensure consistent product supply and predictable revenue.
- Build and nurture relationships with key contacts to expand product portfolio and identify future sales opportunities.
- Consistently complete proactive outreach and follow-up with customers to educate, develop relationships, explore potential pain points for improvement and ensure needs are met.
- Manage customer complaints, ensuring timely follow-up and resolution to deliver exceptional customer experience.
- Utilize internal SOPs, processes, forms, and quality control measures as required.
- Compile data and prepare reports, spreadsheets, and related documentation as needed.
- Perform other duties as assigned.
Requirements
- 2+ years sales experience, preferably within the hospital, medical, or pharmaceutical industry.
- Bachelor’s degree in a relevant field and/or equivalent experience.
- Strong organizational skills and the ability to manage time, prioritize tasks, and adhere to deadlines in a dynamic environment.
- Self-starter with the ability to work independently and maintain an organized workflow.
- Demonstrated record of achieving or exceeding sales growth targets.
- Thrives in a positive, fast-paced, collaborative environment.
- Attention to detail and strong business acumen.
- Independent worker, self-starter who maintains an organized workstation.
- Proficient and accurate data entry skills in a high-volume environment; capable of handling pricing calculations.
- Resilient, positive attitude with adaptability in a rapidly growing business.
- Ability to learn new computer systems and technology as needed.
- Knowledge of 503B regulatory requirements, cGMP, and USP guidelines (preferred but not required).
- Proficient written, verbal, and oral English communication skills are required.
- Proficiency with Microsoft 365 tools including Outlook, Microsoft Dynamics, and Excel.
Benefits
- Smart healthcare coverage options that rewards wellness (and puts money back in your pocket!)
- Flexible Spending & Health Savings Accounts (FSA & HSA) available
- Dental & Vision insurance
- Employer Paid Life Insurance & Employee Assistance Program
- Short Term & Long-Term Disability Insurance
- Up to 4% 401K Matching (100% vested on day one!)
- Generous Paid Time Off Options – vacation, sick, paid leave and holidays!
- $5,250 Annual Tuition Reimbursement after 6 months
- $1,000 Referral Bonus Program with no limit
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