Customer Success Manager focused on enhancing client relationships and onboarding in Coviance's lending technology. Collaborating cross - functionally for customer success and product training.
About the role
- Student working with Business Applications and CRM systems at Labtagon, an IT service provider. Engaging in business processes, configurations, and development using Microsoft Dynamics 365.
Responsibilities
- Actively help shape our Business Applications
- Support in configuring, customizing and maintaining Microsoft Dynamics 365 / CRM
- Contribute to the further development of our CRM landscape and internal applications
- Support the business units with requirements related to the CRM system
- Analyze processes and derive meaningful system solutions
- Participate in the design and implementation of new CRM features
- Gain insights into technical extensions and developments (e.g., JavaScript, C#, Power Platform)
- Assist with documentation, testing and quality assurance
- Contribute your own ideas to improve processes and systems
Requirements
- Curiosity and interest in CRM, technology and digital processes
- Currently enrolled in a degree program in Computer Science, Business Informatics, IT Management or a related field
- Interest in understanding and actively shaping Business Applications, CRM systems and digital business processes
- Basic IT understanding and enjoyment in analyzing technical systems
- Initial experience with programming or scripting (e.g., JavaScript, C#, Power Platform or similar)
- Interest in developing technical concepts and structured problem-solving
- Structured working style, initiative and willingness to take responsibility for tasks
- Curiosity and motivation to learn new technologies and systems
- Good German and English skills
Benefits
- Practical experience, responsibility and personal development
- Work in a growing IT company with exciting projects
- Insight into Microsoft Dynamics 365 and modern Business Applications
- Contribute to the development of central company systems
- Flexible working hours to accommodate studies, exam periods and work
- Room for your own ideas and personal development
- Direct exchange with experienced colleagues from IT, consulting and development
- Opportunity to write your bachelor’s or master’s thesis in a practical environment with us
- Prospect of joining Labtagon after graduation and continuing your career within the company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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