Registered Nurse providing triage care for adult and pediatric patients in a remote communication center. Collaborating with the interdisciplinary team for effective patient assessment and treatment.
About the role
- Manager of Test Change Communications at Labcorp ensuring clear test change communications and compliance. Leading strategic partnerships and overseeing a test change calendar while balancing client needs and business risks.
Responsibilities
- Own and govern the Test Change Commercial Brief process, defining standards for information completeness, quality, and downstream usability
- Determine communication strategy and own execution for all test changes
- Define and maintain an enterprise library of communication templates, best practices, and governance standards
- Act as the decision‑maker for work prioritization and intake management within Workfront, balancing urgency, client impact, and business risk
- Ensure all communications meet editorial, regulatory, and legal compliance standards
- Serve as the primary liaison and strategic lead between Science & Technology, Discipline Directors, and Commercial Product & Marketing for all test change communications
- Develop and govern Sales Intel communications for internal audiences, ensuring clear, actionable content delivery via the Poppulo platform
- Monitor, triage, and prioritize test change intake from multiple enterprise sources, exercising judgment to resolve conflicts and sequencing challenges
- Request, analyze, and interpret utilization, test volume, and customer data to assess business, sales, and client impact
- Build and maintain strong, trusted relationships with Discipline Directors, Product Managers, Sales Leadership, Field Activation, and enterprise partners
- Drive continuous improvement of the test change playbook, frameworks, and supporting processes
Requirements
- Bachelor’s degree in Marketing, Communications, Project Management or Life Sciences
- 3 or more years of progressive experience in healthcare marketing, product marketing, or clinical communications
- 3 or more years managing complex, cross-functional projects with multiple stakeholders
- Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Experience with project management tools (Workfront)
- Strong working knowledge of SharePoint, Microsoft Teams, and collaboration platforms
- Experience with CRM systems (Salesforce) and marketing automation (Poppulo)
- Data analysis skills with ability to interpret utilization reports and identify trends
- Executive‑ready written and verbal communication skills, with ability to synthesize complex clinical and operational information into clear, actionable messaging for diverse audiences, including senior leadership
- Strategic decision‑making capability, balancing enterprise objectives with tactical execution; able to define communication approaches and adjust strategy based on business risk and client impact
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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