Account Manager for Wolters Kluwer ensuring client satisfaction and driving account expansion. Collaborating on strategies for State & Local Government accounts in a Hybrid arrangement.
About the role
- Associate Manager in Commercial Partnerships at KAYAK building and maintaining relationships with flight partners. Focusing on maximizing revenue and analyzing performance metrics in a fast-paced travel industry.
Responsibilities
- Build, negotiate, and maintain relationships with partners in our flights business which includes both airlines and online travel agencies
- Identify and address gaps in content within the search results.
- Maximize existing relationships in terms of revenue generation and form new partnerships to benefit KAYAK’s product and users.
- Analyze and monitor the performance of content on KAYAK and of partnerships with third parties.
- Develop strong relationships and work cross-functionally with the KAYAK commercial, product and engineering teams.
- Measure product performance using business and user metrics, establish relevant reports.
- Monitor the competitive landscape of travel search sites, identify KAYAK weaknesses, formulate/execute a plan to close the gap.
Requirements
- At least 2 years of meaningful experience, travel industry, online experience a plus
- Excellent negotiator and target driven
- Highly proficient in Excel, PowerPoint, perhaps you’re a closet numbers junkie
- Highly detail-oriented, problem solving and analytical skills absolutely required
- Previous e-marketing experience desired, including an understanding of performance metrics
- Ability to handle complex, multi-faceted relationships
- Consistent track record of exceeding expectations through superior project management
- Ability to run projects of varying size and scope simultaneously while prioritizing appropriately
- Excellent verbal and written communication skills and presentation experience
- Self-starter and ability to work independently
- Ability to effectively liaise with both internal technical teams and senior members of the KAYAK commercial team
- Embody the KAYAK ethos - Be Bold, Love Numbers, Win As One
- Good sense of humor and likes working in an unstructured, fast-paced environment
- BA/BS degree required
Benefits
- Work from (almost) anywhere for up to 20 days per year
- Focus on mental health and well-being:
- Company-paid therapy sessions through SpringHealth
- Company-paid subscription to HeadSpace
- Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
- No meeting Fridays
- Paid parental leave
- Generous paid vacation + time off for your birthday
- Paid volunteer time
- Focus on your career growth:
- Development Dollars
- Leadership development
- Access to thousands of on-demand e-learnings
- Travel Discounts
- Employee Resource Groups
- Competitive retirement and health plans
- Free lunch 2 days per week
- Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more
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