Sales Assistant supporting the sales team at NYC Alliance Company for the Juicy Couture Brand. Assist with sales activities and ensure effective communication with clients and team members.
About the role
- Aftersales Area Manager responsible for achieving customer satisfaction and retention objectives in automotive. Collaborating with retailers to implement best practices and drive commercial results.
Responsibilities
- Reporting to the Automobile Aftersales Section Manager
- Field-based role responsible for the achievement of customer satisfaction, customer retention and part sales objectives
- Work closely with retailers to implement Aftersales operational best practice
- Act as the key after sales interface between Honda and the retailers
- Agree targets and development plans with retailers, monitor progress and provide guidance
- Identify and meet training needs, either directly or through Retailer Development
- Analysis and Achievement of parts, retention products, eVHC and PM visit targets
- Implementation of Honda eVHC into selected retailers
- Agree and implement measurable improvement plans with the Senior Dealership Management Team
Requirements
- Experience in an automotive aftersales environment
- High level of commercial interest is required
- Good knowledge of MS Office skills (especially Excel and PowerPoint)
- Good English skills are required (written & spoken)
- Good communication and negotiation skills
- Good time management skills and a flexible approach to work prioritisation and scheduling
- Well organized and analytical skills to think effectively in a cross-functional manner
Benefits
- Flexibility for when you work
- Ability to request to work from home 2 days per week
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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