Hybrid Sales Development Representative

at Ironclad

• Job title: Sales Development Representative
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $75,000 - $80,000 per year
• Degree requirement: High School Diploma
• Location requirements: Hybrid, New York City, United States

About the role

• Sales Development Representative identifying and qualifying sales opportunities for Ironclad's AI contracting platform. Engaging with customers to drive revenue growth in a hybrid role.

Responsibilities

• Represent Ironclad as the first point of interaction for prospective customers, providing an exceptional customer experience in every interaction
• Drive qualification calls with a consultative approach by having deep knowledge of our products and services to help prospects understand how our solution can add value to their business
• Manage and maintain a pipeline of interested (warm) prospects to identify when there is potential opportunity to engage a sales executive in next steps
• Identify best practices for refining the company’s lead-generation playbook and collaborate with internal teams to surface feedback from customer interactions
• Effectively manage inbound leads through the funnel with a tight, process-oriented approach to drive strong speed-to-lead and conversion rates
• Leverage Salesforce (CRM) and Outreach (sales engagement tool) to execute on core daily inbound tasks with high attention to detail
• Identify the needs of prospects and position the value of Ironclad effectively to generate opportunities for our sales teams
• Build trusting relationships with prospects and actively nurture warm leads into sales opportunities
• Proactively identify areas for improvement and help develop a playbook of best practices to scale the inbound motion

Requirements

• Strong written and verbal communication skills (via email, phone, video)
• Strong relationship-building skills
• Proven creative problem-solving approach and strong analytical skills
• Highly adaptable and enjoys operating in a fast-paced environment
• Has a growth-mindset, is curious and passionate about learning
• Strong desire and ability to move up within a sales organization
• Excellent collaboration skills
• Experience in a sales or customer-facing role (preferred)
• Proficiency with Salesforce CRM (preferred)
• Understanding of sales process and applicable tools (preferred)

Benefits

• 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
• Market-leading leave policies, including gender-neutral parental leave and compassionate leave
• Family forming support through Maven for you and your partner
• Paid time off - take the time you need, when you need it
• Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
• Mental health support through Modern Health, including therapy, coaching, and digital tools
• Pre-tax commuter benefits (US Employees)
• 401(k) plan with Fidelity with employer match (US Employees)
• Regular team events to connect, recharge, and have fun
• The opportunity to help build the company you want to work at