Home Services Sales Consultant in Chicago handling sales of exterior products to customers. Engaging in outside sales activities and conducting professional presentations primarily at customer homes.
About the role
- Customer Account Executive managing a book of business to drive customer growth and retention at Ironclad. Collaborating with cross-functional teams and executing strategic sales processes in a hybrid role.
Responsibilities
- Manage a book of business to drive expansion and retention by proactively identifying customer needs, uncovering growth opportunities, and positioning solutions to maximize customer value.
- Execute a consistent and strategic sales process across the full customer lifecycle, including discovery, value articulation, negotiation, and close.
- Collaborate cross-functionally with Customer Success, Implementation, Support and Product teams to ensure seamless execution, customer satisfaction, and long-term partnership success.
- Maintain accurate forecasting and pipeline hygiene in sales tools, and regularly report on progress toward individual and team targets.
- Continuously sharpen your sales skills and deepen your product knowledge by staying current on Ironclad’s capabilities and developing a strong understanding of the outcomes our customers are striving to achieve.
Requirements
- At least 2-5 years of new business sales or account management experience, ideally in B2B SaaS.
- You’ve sourced and sold deals in the $25k-$250k ARR range and have experience running a full sales cycle on your own.
- Comfort with basic sales tools and ability to utilize internal systems to surface upsell and cross sell opportunities within your book of business.
- Excellent communication skills, and persistent follow through on commitments to our customers.
- Works well with other teams and wants to own projects outside of just closing deals.
- Self-sufficient with a strong internal sense of urgency.
- Comfortable with commercial negotiation and willingness to iterate selling style as needed.
Benefits
- 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
- Market-leading leave policies, including gender-neutral parental leave and compassionate leave
- Family forming support through Maven for you and your partner
- Paid time off - take the time you need, when you need it
- Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
- Mental health support through Modern Health, including therapy, coaching, and digital tools
- Pre-tax commuter benefits (US Employees)
- 401(k) plan with Fidelity with employer match (US Employees)
- Regular team events to connect, recharge, and have fun
- And most importantly: the opportunity to help build the company you want to work at
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