Resource Management Operations Specialist managing headcount, resource data, and project assignments. Collaborating with resource managers for tracking and reporting on staffing and utilization.
Responsibilities
Resource Headcount management including existing, attrition and new hire.
Analysis versus Budget and Forecast on a monthly basis
Track joiners moving into / out of teams and ensure profiles creation in enterprise tools of the organization
Maintain and upkeep of data related to resources (Rate card, Utilization targets, team/product related information)
Planning and executing periodic Skills assessment process – reporting progress and reporting / analytics of Skills data
Update and maintain resource project assignments and schedules on enterprise tools
Tracking resource bandwidth/availability using excel and enterprise tools. Work with Resource managers and Line managers through regular cadence on data validity and accuracy
Standard/ad-hoc reports and dashboards related to headcount, utilization, compliance and Availability
Contractors’ extension tracking
Follow up and tracking of non-billable hours’ analysis and reporting to management
Requirements
Graduate in Sciences, Commerce or Engineering subjects
3-6 years of Business Operations/PMO/Resource management experience in a MNC company, with exposure to Technology, Analytics, Data Management skills, projects and methodologies.
Experience in using HR/Finance/Resource Management enterprise applications is a must.
Salesforce knowledge, specifically CRM and PSA, is a definite plus.
Excellent written and verbal communication in English is mandatory.
Advanced Excel skills is mandatory. Should have proficiency in Outlook, PowerPoint, Word and other Microsoft Office applications.
Should have experience in using SharePoint, OneNote and TEAMS.
Problem solving and logical reasoning skills are a must
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