Counter/Customer Sales Associate focused on order entry and customer interactions at Heritage Landscape Supply. Engaging with customers over various channels while performing related warehouse duties.
About the role
- Sales Secretary managing leads for a rising plastic surgery clinic in Belo Horizonte. Involves scheduling consultations, understanding client needs, and maintaining patient flow.
Responsibilities
- Handle leads via phone and WhatsApp;
- Schedule, confirm, and reschedule consultations;
- Conduct pre-sales intake, understanding needs and advising on services;
- Organize the medical schedule and patient flow in the clinic;
- Record information in the system and keep patient records up to date;
- Follow up on leads and callbacks;
- Support various administrative routines related to the commercial area.
Requirements
- Previous experience managing leads in a commercial/sales context (preferably in clinics, medical offices, or healthcare services).
- Excellent verbal and written communication with a welcoming, professional demeanor.
- Organized, detail-oriented, and able to handle multiple priorities.
- Proficiency with basic computer tools (email, calendars, spreadsheets, systems).
- Availability for hybrid work in central Belo Horizonte.
- Experience in a plastic surgery, dermatology, or aesthetic clinic (plus).
- Experience with WhatsApp Business and CRM systems (plus).
- Familiarity with insurance processes, pricing/quotations, and commercial closing (plus).
Benefits
- Performance bonus — based on volume of scheduled and completed consultations
- Transportation voucher
- Meal allowance (R$ 600.00 per month)
- Real opportunity for internal growth based on performance/results.
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