Support Operations role aiding customer inquiries via phone and chat at LoadUp. Resolving issues and maintaining customer relationships in a hybrid work setting.
About the role
- Customer Experience Representative focused on enabling sales and maximizing customer outcomes at Ingram Micro. Collaborating closely with sales teams and vendors to provide insights and exceptional service.
Responsibilities
- Deliver and maximize outcomes for aligned customers and their vendor(s)
- Drive insights and actions for reseller partners and vendors
- Conduct training sessions to ensure understanding of category solutions
- Collaborate with the sales team to identify customer needs
Requirements
- Typically requires a four-year college degree or equivalent experience
- 2 years functional experience
- Experience in a sales or solutions role within the technology industry, preferably with a focus on platform products or services
Benefits
- Healthcare benefits
- Paid time off
- Parental leave
- 401(k) plan and company match
- Short-term and long-term disability coverage
- Basic life insurance
- Wellbeing benefits
Job title
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Experience level
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Degree requirement
Location requirements
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