Senior Customer Service Coordinator driving operational excellence in Order - to - Cash processes for a healthcare vaccine company. Collaborating cross - functionally to enhance service quality and compliance.
About the role
- Werkstudent im Customer Support für CUBE Bikes, Marktführer im E-Bike-Segment. Bearbeite Supportanfragen und dokumentiere Kommunikationsverläufe bei flexibler Arbeitszeit.
Responsibilities
- Handling support inquiries from end customers (1st-level support)
- Documenting support requests
- Logging communication histories
- Monitoring open issues (tickets) until final resolution
Requirements
- Highly service-oriented communication skills
- Affinity for bicycles
- Independent, structured and goal-oriented working style
- Technical understanding is an advantage
- Team player
- Language skills in German and English
Benefits
- Remote work possible
- Flexible, freely schedulable working hours
- Performance-based compensation
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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