IT Service Desk Analyst providing first line support for IT issues at one of UK's largest electrical wholesalers. Collaborating with teams to ensure efficient incident resolution.
IT
Hybrid Support Analyst – Junior
Posted yesterday
About the role
- Junior Support Analyst ensuring operational support effectiveness within a technology institute in Brazil. Collaborating across departments to maintain smooth operational processes.
Responsibilities
- Provide operational support, facilitating communication between the operations area and other involved teams
- Perform data and file reconciliations to support process closures
- Support the analysis of operational inconsistencies and assist in problem resolution
- Work closely with operations, product, and technology teams to ensure alignment and smooth process flow.
Requirements
- Experience or exposure to operational support or related areas
- Basic to intermediate knowledge of Excel
- Analytical, proactive, and collaborative mindset
- Good communication skills and ease working cross-functionally
Benefits
- Health insurance
- Dental insurance
- Meal voucher
- Home office allowance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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