Hybrid Administrative Analyst, Hotels

at Aviva

• Job title: Administrative Analyst, Hotels
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Rio Quente, Brazil

About the role

• Administrative Analyst at Aviva maintaining relationships with property owners and managing budget reports for hotel operations. Collaborating with hotel supervisors for financial controls and data accuracy.

Responsibilities

• Interact with condominium and SCP owners and/or investors via phone, app, meetings, or other communication channels.
• Record entries in the management system for condominium fee amounts, SCP revenues, and other information necessary to keep owners' records up to date.
• Support the preparation of annual budgets together with the manager of the managed hotels, laundry services, condominiums and SCP.
• Monitor budgets monthly together with the supervision of the managed hotels, ensuring all entries are correct.
• Correct invoice entries posted to the wrong accounts or with incorrect amounts.
• Prepare materials for condominium and SCP financial reporting meetings.
• Analyze all regulations related to the handling of fees and taxes, reviewing and verifying reports against budgets and payments to prevent fines from municipal, state, and federal audits.
• Track SCIs from request through receipt of purchased items.
• Review active lease agreements for the managed hotels, monitoring renewals with Legal to ensure process efficiency.
• Respond to internal and external audit requests, providing documents within required deadlines, always aiming for transparency and accuracy of information.
• Initiate and manage customer reimbursement requests, ensuring the process is completed to avoid customer dissatisfaction and to protect Aviva.

Requirements

• Currently pursuing a Bachelor's degree in Business Administration, Accounting, or related fields.
• Intermediate MS Office skills
• Knowledge of Tax and Labor Legislation (preferred)
• Quality management tools (preferred)
• Contract analysis (preferred)
• Budgeting (preferred)
• Accounting (preferred)
• Process management (preferred)
• Power BI / SQL (preferred)

Benefits

• Competitive salary
• Health insurance
• Dental plan
• Life insurance
• Semiannual and annual performance bonus (PPR)
• Wellhub
• Vaccination campaigns
• Conexa / Psicologia Viva (mental health support)
• On-site cafeteria
• Babysitting allowance / childcare reimbursement
• Access to Hot Park
• Assistance for employees with disabilities (PCD support)
• Wedding bonus
• Length-of-service awards
• Partnerships (Fit Energia / Colleges / Ótica Diniz)