Senior Analyst for Payment Analytics at Synchrony, enhancing customer payment journeys with data management and analytics solutions. Collaborating with stakeholders to optimize payments reporting and insights.
Responsibilities
Independently build and maintain enterprise-level reporting for payments across all products and channels, including dashboards, automated reports, and KPI scorecards.
Partner with Agile delivery teams to support the payments infrastructure rebuild by gathering, documenting, and validating requirements for data collection and tracking at each stage of the payment lifecycle.
Perform data quality checks, reconciliations, and root-cause analysis to ensure reporting accuracy and quickly resolve data gaps/issues.
Support compliance, governance, and audit-related requests for payments reporting, including documentation, control evidence, metric definitions, and lineage/logic as needed.
Requirements
Bachelor's Degree in Statistics, Mathematics, Economics, Engineering, or any other quantitative streams with 2+ years of hands-on relevant Analytics experience in lieu of specified degree minimum 4+ years of relevant Analytics experience.
1+ year of hands-on experience with SQL and/or SAS to source, manipulate, and validate data for reporting and analysis.
Minimum 1+ year of experience using Tableau to build dashboards and automate recurring reports, with strong attention to accuracy.
Excellent oral and written communication skills with ability to collaborate, articulate and present solutions cutting across functional/agile teams in a simple yet compelling manner.
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