Benefits Analyst at Nordstrom supporting Healthy Wallet programs and delivering seamless benefits experience. Collaborating across teams for effective benefits administration and compliance support.
Responsibilities
Effectively partners and collaborates with cross functional teams, including benefit plan owners, payroll, and HRIS
Provides operational and administrative support for Nordstrom retirement plans, including ownership of vendor billing, contribution and loan repayment funding, reconciliation support and error correction, audits, participant fee allocations and other ongoing plan administration activities
Supports compliance related projects by ensuring adherence to established repeatable regulatory and policy requirements through consistent execution of standardized processes and controls
Ensures documents are current and accurately reflect plan rules
Supports surveys and benchmarking for the Nordstrom retirement plans as well as other periodic benefits surveys
Provides operational support for commuter benefits, including vendor coordination, billing reconciliation, eligibility support, and issue resolution to ensure a smooth employee experience
Manages the Nordstrom Adoption Assistance Program including maintenance of policy and other program documentation, support of employee escalations and supports communications, as needed
Supports the Nordstrom Employee Relief Fund and Nordstrom Disaster Relief Fund including program strategy and recommendations, policies and forms, benchmarking and metrics, as well as day-to-day application reviews and other operational activities
Raises trends and complex escalations to appropriate plan/program owners
Provide administrative support, such as maintaining and filing benefits documents and escalations and back-up for other benefits functions and projects as needed
Reporting and tracking of various benefits programs, projects, and initiatives
Requirements
2+ years of experience in human resources, benefit administration, payroll, compensation, trust accounting or related field
Experience managing projects or programs of moderate to medium complexity
Effective collaboration skills, including establishing and maintaining effective working relationships at all levels of the organization and with external vendor partners
Effective time management and organization skills enabling ability to deliver on multiple competing priorities
Strong analytic and problem-solving skills
Ability to work independently in a team environment
Strong interpersonal, verbal, and written communication skills including the ability to deliver presentations
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