System Administrator providing IT support for Projektron GmbH's software and infrastructure. Ensuring IT services operate smoothly across multiple locations in Germany.
About the role
- Service Administrator providing administrative assistance for the service team at Curtis Power Solutions in Fredericksburg, VA. Support the repair process and maintain communication with customers and technicians.
Responsibilities
- Provide administrative assistance to support the service team
- Support the complete repair process including opening repair orders, coordinating with the technicians, communicating repair cost & time estimates to customers, and repair order billing
- Promptly address and resolve customer concerns and service follow-up issues
- Maintain open communication with technicians, management team and customers regarding job status
Requirements
- Organized with the ability to multi-task
- Good customer and communication skills
Benefits
- Excellent medical, dental, & vision coverage
- Short-term/long-term disability and employee life insurance
- 401k, with matching
- Employee Assistance Program (EAP)
- Paid Annual Leave
- Paid Holidays
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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