Account Manager at Houst managing relationships with high value hosts in the UK market. Responsible for commercial lead, performance reviews, and onboarding new high value hosts.
Responsibilities
Managing and growing relationships with key hosts, building trust and long term partnerships
Acting as the commercial lead on your accounts, spotting ways to increase revenue and occupancy
Creating 12 month letting strategies tailored to each host, balancing short and longer term stays, seasonality and pricing
Running regular performance reviews with hosts, using data to guide decisions and improve results
Building clear, data backed case studies to share best practice across the portfolio
Supporting the onboarding of new high value hosts and helping expand existing accounts
Feeding back ideas to improve our processes, systems and overall host experience
Requirements
At least 3 years’ experience in account management, ideally in hospitality, property, or a similar field
Confident communicator who can manage stakeholders and handle tricky conversations when needed
Strong commercial instinct, comfortable working with data and turning insight into action
Self motivated, organised and comfortable working at pace
Genuinely cares about delivering a great service
Degree or equivalent experience
Benefits
Regular team socials, both in person and virtual
Company wide recognition for great work
Space to test ideas and improve things
BetterHelp support
Dedicated wellbeing check ins
Access to day-to-day medical cover through Momentum’s Health4Me (after probation)
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