Sales Assistant for Homebound providing customer support and administrative tasks. Engaging with prospective buyers and maintaining model home standards.
Responsibilities
Staff the model home during when the primary sales representative is off / unavailable
Greet and engage prospective buyers, providing tours and answering questions about Homebound's homes, floor plans, and personalization options
Capture visitor information and qualify leads according to Homebound's criteria
Maintain model home presentation standards, ensuring spaces are clean, staged, and showcase-ready at all times
Coordinate with marketing team on model home events and open houses
Follow up with prospective buyers via phone, email, and text to nurture relationships and move them through the sales funnel
Maintain and update Salesforce CRM with accurate lead information, interactions, and pipeline status
Process and track sales contracts, ensuring all documentation is complete and accurate
Coordinate between buyers, sales team, design consultants, and operations on contract timelines and deliverables
Prepare sales reports, track community performance metrics, and support forecasting activities
Schedule design consultations, site visits, and buyer meetings
Manage incoming inquiries via phone, email, and website leads
Support the sales representative with presentation materials, competitive research, and buyer communications
Requirements
2+ years of experience in sales support, real estate, hospitality, or customer service
Strong interpersonal skills with the ability to build rapport quickly with diverse customers
Excellent written and verbal communication abilities
Proficiency with CRM systems (Salesforce experience preferred)
High attention to detail and strong organizational skills
Ability to work flexible hours including weekends and evenings as needed
Valid driver's license and reliable transportation
Experience in residential real estate or new home sales (added bonus)
Familiarity with the Dallas/Fort Worth real estate market (added bonus)
Knowledge of homebuilding terminology and processes (added bonus)
Experience with contract processing and documentation (added bonus)
Bachelor's degree in business, marketing, or related field (added bonus)
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