Sales Associate responsible for customer service and food operations at Bosselman Pump & Pantry. Ensuring compliance with food guidelines and efficient operation of the store.
About the role
- Customer Care Representative at Hempel providing excellent service in the chemical industry. Handling sales orders and facilitating effective communication with customers in Morocco.
Responsibilities
- Process sales order in the ERP system as per the care working procedures, from various entry channels.
- Prioritize orders in case of shortages as per the customer classification, coordinate return orders and issuing related credit notes.
- Proactively own the outbound and inbound communication with the customers, ensuring a professional communication level.
Requirements
- Experience and/or strong curiosity about dynamic Business-to-Customer service environments.
- Knowledge of ERP systems (Microsoft preferred).
- Experience with CRM systems is appreciated.
- Proficient communication skills in French, Arabic, and English (this requirement is indispensable for the role).
- If you speak Spanish, Portuguese, or any other European language, we encourage you to apply as well.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Sales Associate providing professional service and food handling at Bosselman Pump & Pantry. Ensuring customer satisfaction and compliance with all food safety guidelines.
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