TI Architect defining and standardizing software technologies and frameworks for Atento, ensuring robust, scalable systems aligned with business strategies.

Atento is the largest provider of customer relationship management and business process outsourcing (CRM BPO) services in Latin America, and among the top five providers globally, based on revenues.
Atento is also a leading provider of nearshoring CRM/BPO services to companies that carry out their activities in the United States.
Since 1999, the company has developed its business model in 14 countries where it employs 150,000 people.
Atento has over 400 clients to whom it offers a wide range of CRM/BPO services through multiple channels.
Atento's clients are mostly leading multinational corporations in sectors such as telecommunications, banking and financial services, health, retail and public administrations, among others.
Atento´s shares trade under the symbol ATTO on the New York Stock Exchange (NYSE).
In 2019, Atento has been named one of the World´s 25 Best Multinational Workplaces and one of the Best Multinationals to Work for in Latin America by Great Place to Work®.
Browse and apply for open jobs at Atento.
TI Architect defining and standardizing software technologies and frameworks for Atento, ensuring robust, scalable systems aligned with business strategies.
Data Analyst for MIS Reports team developing reports and analyzing data for business insights. Collaborating with management to ensure data accuracy and integrity using SQL and Power BI.
Engagement Specialist managing social media for clients at Atento. Fostering client interactions and enhancing brand communication through creative insights and responses.
Customer service specialist managing debt negotiation via voice for telecommunication products. Identifying client needs and providing tailored solutions in São Caetano do Sul.
Content Analyst at Atento, developing training solutions and communicating changes to teams. Ensuring effective learning outcomes and support for product knowledge.
Customer service representative managing active and receptive calls for debt negotiation in telecommunications. Role involves providing solutions and utilizing systems for effective communication.
Business Analyst at Atento focusing on data analysis and strategic recommendations. Supporting leadership decisions and enhancing operational performance.
SAC Specialist with sales responsibilities in the telecommunications sector for Atento. Focused on solving customer needs and offering products and services.
Analista de Segurança da Informação at Atento focusing on security incidents, vulnerabilities, and compliance. Engaging in corporate audits and security frameworks like ISO 27001 and LGPD.
Information Security Analyst at Atento responsible for monitoring security incidents and ensuring compliance. Involves network and cloud security assessments, and risk evaluation processes.
Recruitment Analyst conducting selection processes for high volume job openings. Responsibilities include profile understanding, competency interviews, and group dynamics.
Training Consultant responsible for diagnosing training needs and developing educational solutions at Atento. Collaborating with teams to ensure operational efficiency and continuous improvement.