Sales Associate responsible for customer service and food operations at Bosselman Pump & Pantry. Ensuring compliance with food guidelines and efficient operation of the store.
About the role
- Customer Support Representative providing support via phone and email. Resolving inquiries while maintaining professional and friendly communication with customers in Mexico.
Responsibilities
- Support customers via phone and email with clarity, confidence, and professionalism
- Resolve inquiries related to products, services, billing, and accounts
- Take full ownership of complaints—investigate, solve, and follow through
- Process orders, cancellations, refunds, and service adjustments
- Accurately document customer interactions and actions taken
- Coordinate with internal teams to resolve complex issues
- Schedule service appointments and manage emergency requests
- Follow up with customers on updates, resolutions, or next steps
- Identify patterns and suggest improvements to prevent future issues
- Stay organized while handling multiple tasks in a fast-paced environment
Requirements
- 6+ months of customer service experience (you know the basics—we’ll help you level up)
- Strong communication skills—clear, professional, and human (written and verbal)
- You stay calm under pressure and handle challenges with confidence
- Detail-oriented and organized—you don’t let things slip through the cracks
- A natural problem-solver who takes initiative
- Tech-comfortable, especially with Microsoft Office tools
- Friendly, assertive, and customer-focused—you know how to balance empathy with action
- High accountability—you own your work and follow through
- Full schedule availability (flexibility is key)
Benefits
- Law benefits
- Paid training
- Savings fund (8% of monthly gross salary)
- Food vouchers $1,000 MXN (after 2 months)
- Major medical insurance (after 3 months)
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Sales Associate providing professional service and food handling at Bosselman Pump & Pantry. Ensuring customer satisfaction and compliance with all food safety guidelines.
Customer Service Agent providing timely support for passenger operations at Worldwide Flight Services in Sanford, Florida. Assisting with reservations, baggage handling, and general travel information.
Customer Service Representative managing product returns and demo programs for Fillauer. Responsible for inquiries, RMAs, and collaboration with various departments.
Provide executive support to the CEO and Leadership Team in a fintech company. Organize schedules, travel, and corporate events while managing multiple priorities.
Customer service representative assisting clients at FIT Energia, connecting energy consumers. Providing efficient initial support and ensuring satisfaction for a positive experience.
Bilingual Customer Service Representative providing inbound assistance for financial institutions in a hybrid setting. Handling account inquiries and transactions in a fast - paced environment.
Anwendungsberater für Patientenmanagement in innovativem E - Health - Team bei Nexus Deutschland. Beratung und Unterstützung in Reha - Kliniken und Gesundheitseinrichtungen mit neuesten Technologien.
Customer Service Specialist providing support to retail clients through voice and WhatsApp inquiries. Resolving financial questions and assisting with account issues in São Paulo office.
Customer Support Supervisor managing a team of specialists in environmental solutions. Interface with customers and regulators to ensure efficient waste management operations.