Hybrid Account Manager I – Oncology

at Guardant Health

• Job title: Account Manager I – Oncology
• Job type: Full Time
• Experience level: Junior
• Salary: $76,000 - $104,500 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Albany, United States

About the role

• Account Manager I handling field client service roles in oncology for Guardant Health. Collaborating with internal teams and developing relationships while achieving company objectives.

Responsibilities

• Responsible for customer-facing field client service and collaborate with Guardant Health colleagues in overall account management
• Assist in operationalizing HCP requests and timely sample collection for Guardant Health tests in current clients accounts
• Identify and develop working relationships with existing and new customers to support potential alignment of GH capabilities to the customer needs.
• Ensure team objectives are met

Requirements

• 0-3 years customer service/sales experience
• Previous experience in diagnostic, medical device, biotech, pharma setting is preferred.
• Ability to engage in a consultative process while connecting client needs with GH capabilities.
• Excellent customer service skills.
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint.
• Ability to work independently and manage multiple projects.

Benefits

• Health insurance
• 401(k) plan
• Paid time off
• Flexible work arrangements
• Professional development opportunities