Artist & Label Partnerships Manager fostering relationships with record labels and artists at Spotify. Supporting community engagement and content strategies while collaborating with internal teams.
About the role
- Account Manager serving as primary contact for MOO's Business clients. Onboarding new clients and managing existing relationships across a hybrid work environment.
Responsibilities
- Serve as the primary contact for MOO for Business clients
- Understand their business, acting as an internal advocate
- Deliver an exceptional customer experience
- Proactively manage the existing customer base to drive customer delight
- Serve as first point of contact for your accounts predominantly over the phone and via email
- Build relationships with customers to influence an increase in purchase volume
- Maintain a strong understanding of MOO products and services
- Actively identify opportunities for growth
- Accurately forecast your anticipated monthly achievement
Requirements
- 2-3 years of experience in a customer-facing role, preferably in sales
- You’re not afraid of picking up the phone and making purposeful connections with your clients daily
- You are goal-oriented, and like to chase an ambitious target
- You learn new tech platforms quickly, and thrive in a hybrid work environment.
- You enjoy research and planning to develop strong long term relationships with clients
- You are coachable and enjoy learning new skills and strategies
- You’re professional, friendly, and helpful on the phone and in writing
- You enjoy being in an advisory role, helping customers solve problems and coming up with creative solutions
- You are organised and disciplined in your day to day processes
- You're OK with ambiguity and have a growth mindset
- You have an interest or background in design and print
- You enjoy a challenge and aren't afraid to try something new
- You thrive in a team setting and working closely with your peers towards personal and professional growth
Benefits
- Working hours: 8:30am - 5:30pm GMT
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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