Head of Account Management leading teams for cloud-based POS & E-Commerce solutions. Responsible for customer retention, growth, and strategic account management in the Berlin office.
Responsibilities
Lead and develop the team
Ensure retention and growth
Manage pipeline and forecasting
Collaborate with Sales
Optimize processes
Manage strategic accounts
Drive team performance
Develop strategies
Requirements
Leadership experience in account management
SaaS or tech background
Leadership & coaching skills
Results-oriented mindset
Benefits
Career opportunities: Clear growth paths and real promotion opportunities.
Equity participation: Become a co-owner through our stock program.
Wellness budget: Annual allowance for fitness, sports, or your new bike.
Mental health: Access to Modern Health for coaching and counseling.
Work from Anywhere: Up to 60 days per year working remotely from anywhere worldwide.
Learning & development: Free access to LinkedIn Learning.
Social engagement: Paid time off for volunteer work.
Public transport subsidy: Support for your bus & train commutes.
Office perks: Team breakfasts, lunches, snacks & drinks at the Berlin office.
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