Telephone Account Manager managing relationships with adviser firms for financial products. Driving sales through consultative selling while ensuring compliance and documentation standards.
About the role
- Senior Key Account Manager at CREA managing e-commerce journey and driving brand growth. Collaborating across teams to enhance customer experience and brand portfolio in Southeast Asia.
Responsibilities
- Growing brand portfolio through joint business planning
- Preparing joint business plan and driving weekly/monthly/quarterly reviews of performance against targets
- Advising brands on go-to-market strategy for new product ranges
- Planning promotional campaigns and coordinating execution with Onsite Manager
- Planning brand marketing engagement including onsite brand visibility, online marketing strategy and co-marketing efforts on social media and offline
- Conducting opportunity assessment and connect with connections to bring new potential brands into company portfolios
- Managing daily engagement with large brand accounts
- Managing price competitiveness, assortment, and stock availability
- Working with cross-functional teams to resolve any issues impacting brand performance on all platforms (operations, fulfillment services, marketing, finance etc.)
- Conducting regular analysis on sales, traffic, conversion, and customer funnel
- Driving and sharing insight to guide promotional and marketing input
- Day-to-day operations on executing graphic briefs, store set ups, cutting & uploading banners, and campaign submissions to platform
- Discussions and execution with platform on campaigns as well as visibility management and submissions
Requirements
- 2-4 years of professional experience in ecommerce enablers, internet startups, or renowned international brands
- Familiarity with platforms such as Lazada, Shopee, or TikTok
- Bachelor’s degree in economics, Engineering, Business Administration, or related fields is required
- Proficiency in Excel and PowerPoint is a must
- Exceptional client-facing aptitude paired with strong communication skills in both English (fluent) and Thai
- Ability to thrive in both individual and collaborative settings, with a willingness to take hands-on action
- Negotiation and brand management skills, underpinned by a commitment to achieving growth for brand partners
- Demonstrable capabilities in leading projects, devising account plans, and providing mentorship to team specialists
Benefits
- Join a fast-growing company at the forefront of e-commerce and live commerce in Southeast Asia
- Work with top international and regional brands across fashion, beauty, lifestyle, and more
- Lead a high-performing team and play a key role in shaping our commercial future
- Dynamic, multicultural, and collaborative work environment with strong opportunities for career development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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