M&G plc is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide.
As at 31 December 2023, we had £343.5 billion of assets under management and administration.
Our purpose is to give everyone real confidence to put their money to work.
With a heritage dating back more than 175 years, M&G plc has a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our three distinct operating segments, Asset Management, Life and Wealth, work together to provide access to balanced, long-term investment and savings solutions.

M&G plc

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insurance

M&G plc is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2023, we had £343.5 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work.

With a heritage dating back more than 175 years, M&G plc has a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our three distinct operating segments, Asset Management, Life and Wealth, work together to provide access to balanced, long-term investment and savings solutions.

• Support Delivery & Maturity of the WPS Risk Management Framework
• Lead defined elements of the WPS Business Assurance Plan: risk reviews, deep dives, control testing, and assurance assignments
• Independently review team risk and issue registers for completeness, trend analysis, and escalation triggers
• Support the Risk and Control Self-Assessment (RCSA) process: advise Risk Owners, challenge assumptions, test controls and help prepare submissions
• Produce high‑quality risk reporting for the monthly WPS Risk & Controls Working Group
• Act as deputy to the Business Assurance Manager during governance meetings, occasionally representing WPS with Group Risk and other forums
• Manage documentation and updates to WPS Key Processes and ensure annual attestations are completed
• Perform Key and Non‑Key Control Assessments, verifying design and operating effectiveness
• Provide guidance to control owners on documentation standards, test scripts and evidence requirements
• Support MetricStream (M&G’s Risk Management Tool) issue management: triage, draft entries, track remediation, and monitor ageing of issues
• Conduct due diligence checks and re‑segmentation in line with the WPS Sourcing Cycle
• Review supplier contracts prior to signature; identify risks, gaps, or missing controls
• Manage contract‑related entries in the WPS Contract Register and ensure supplier documentation is complete and stored correctly in the WPS Data Library
• Support WPS representation at the Third‑Party Risk Management Forum and provide expert input for the FCEP uplift discussions
• Co‑ordinate WPS’ contributions to the Annual Statement of Compliance (ASoC) process for Environment, Health & Safety and other GGF policies
• Assist with designing simplifications for international office managers and improve response quality through training and guidance
• Work with Business Assurance Manager to embed uplifted financial‑crime related controls (per FCEP), highlighting financial‑crime related risks linked to suppliers, operational processes, corporate facilities, procurement activity, and data handling
• Deliver training to WPS teams on risks, controls, issues, notifiable events, procurement controls, and Third-Party Risk Management obligations

Senior Controls & Assurance Specialist

Senior Controls & Assurance Specialist enhancing WPS’ risk maturity through control testing and governance processes at M&G in the UK.

consultant

• Work in partnership with our account managers (deploying defend and grow strategies) proactively identifying and following up on all our sales lead generation opportunities, helping to maximise sales aligned to our panels business plans (extensive use of MI)
• Own a segment of accounts to develop and help grow, respond to sales enquiries and, with a growth mindset, generate sales opportunities
• Quality Fact Finds conducted with Advisers, and opportunity spotting, to generate referrals for our Account Managers. This drives AM Activity, quotes, and new business flows.
• Support our advisers with their product, proposition, and pre-sales enquiries.
• Promote to maximise the use with our extensive range of tools and calculators
• Help Advisers to navigate our systems (to drive digital adoption), to become self-sufficient and commercial.
• Further, guide service enquiries to the right place and where right to do so, facilitate service issue resolutions when all else has failed, through the escalation process.

Account Relationship Consultant

Account Relationship Consultant driving sales growth and supporting advisers in utilizing M&G's investment solutions. Collaborating with account managers and conducting quality engagements for business development.

customer-support

• To work collaboratively with colleagues and take personal accountability to maintain and enhance controls.
• To achieve and attain competency in accordance with the T&C Governance scheme.
• Case management and ownership in handling general customer/advisor enquiries and requests.
• To provide accurate and straight forward information to our customers via the most appropriate channel (telephone, email or webchat).
• To keep up to date with process and pensions knowledge.
• To set up new customers in a timely and affable manner, ensuring payments are accurate and in line with company policy.
• Risk Management against standards and highlighting or escalating risk and discrepancies.
• Knowledge Management – keeping up to date with processes, rules and products.
• Educating Advisers and Customers of the benefits of Digital Account.
• Identifying failure demand and opportunities for continuous improvement.
• To provide investment related, banking & reconciliation administration support, ensuring all transactions are completed with precision and is in line with SLAs.

Customer Service Executive

Customer Service Executive delivering service experience to customers and advisers at a savings and investments firm. Balances administrative tasks and customer communication in a hybrid role.

salesforce-developer

• Ensure the timely and accurate delivery of projects involving Salesforce implementations, meeting both external and internal quality standards.
• Design, develop, and deploy custom solutions on the Salesforce platform, including Apex classes, triggers, Visualforce pages, Lightning components and integrations with external systems.
• Collaborate closely with product owners, tech leads and other development team members to deliver cohesive and comprehensive digital solutions.

Lead Salesforce Engineer

Senior Salesforce Engineer for M&G focusing on Salesforce project delivery and collaboration with UK teams in India. Offering career growth in a supportive and diversified environment.

actuary

• Lead and develop a distributed team of actuarial and technology specialists, ensuring clarity of purpose, strong collaboration and high performance.
• Oversee the redesign of valuation processes, applying best‑practice process engineering approaches to enhance quality, efficiency and resiliency.
• Strengthen the valuation control environment by identifying risks, implementing robust controls and ensuring that documentation, testing and governance standards are fully met.
• Drive automation and orchestration initiatives, working with technology partners to embed modern tooling and data‑driven solutions into valuation workflows.
• Maintain a clear transformation roadmap, ensuring prioritisation, stakeholder engagement and delivery discipline across multiple concurrent workstreams.
• Champion continuous improvement and knowledge‑sharing across the team, encouraging consistent ways of working and alignment to the Centre of Excellence operating model.
• Build trusted relationships with stakeholders across Actuarial, Finance, Risk, Technology and Change to ensure solutions are understood, adopted and measured for impact.

Actuarial Modelling & Valuations Capability Transformation Manager – 2 Year FTC

Actuarial Modelling & Valuations Capability Transformation Manager at M&G managing a distributed team and transforming actuarial valuation processes.

• Leading the day-to-day management, development and performance of a spans of control (SPOC) within the M&G Advice Partner population.
• Supporting commercial performance, adviser activity, and business growth by providing proactive coaching.
• Ensuring appropriate T&C standards are maintained while enabling advisers to improve capability.
• Supervising a Spans of Control (SPOC) of advisers within the M&G Advice Partner population conducting appropriate interventions.
• Managing and supporting their SPOC through evolving regulatory landscape and key change initiatives.
• Support sales performance across the SPOC, using data led insights to review adviser activity.
• Providing targeted interventions and development plans to enhance productivity and support advisers in achieving business goals.

Supervision and Development Consultant

Supervision and Development Consultant leading the development of M&G Advice Partners’ advisers, supporting their performance and growth through coaching and management.

M&G plc is a leading international savings and investments business, managing money for around 4.6 million individual clients and more than 900 institutional clients in 38 offices worldwide. As at 31 December 2023, we had £343.5 billion of assets under management and administration. Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, M&G plc has a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our three distinct operating segments, Asset Management, Life and Wealth, work together to provide access to balanced, long-term investment and savings solutions.

M&G plc

About the company

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6 jobs found

Senior Controls & Assurance Specialist

M&G plc

Account Relationship Consultant

M&G plc

Customer Service Executive

M&G plc

Lead Salesforce Engineer

M&G plc

Actuarial Modelling & Valuations Capability Transformation Manager – 2 Year FTC

M&G plc

Supervision and Development Consultant

M&G plc