Business Development Account Manager handling client relationships for data analytics and research at Euromonitor. Focused on renewing contracts and driving revenue growth in Western Europe.
About the role
- Account Success Consultant supporting German hosts to thrive in the hospitality sector. Focus on client success and relationship building in Barcelona with a progressive hybrid work model.
Responsibilities
- Optimize & Retain: Provide ongoing support to build trust and foster long-term partnerships with newly onboarded and existing hosts.
- Tailored Consulting: Work with hosts to maximize the quality of their listings through personalized account optimization.
- Pipeline Mastery: Use tools like Salesforce to track progress, manage high-value accounts, and achieve your engagement KPIs.
- Voice of the Customer: Identify opportunities to improve products and processes based on real customer feedback.
- Collaboration: Work closely with sales teams and stakeholders to refine best practices and deliver outstanding results.
- Forward-looking: Stay current with industry trends and participate in ongoing training to remain at the top of your game.
Requirements
- Language Expert: Native-level German (C2) and advanced proficiency in English.
- Experience: 1–2 years in Customer Success, Account Management, or a related client-facing role.
- Growth Mindset: Proven track record of exceeding targets in a fast-paced, performance-driven environment.
- Organized: Ability to manage multiple client accounts simultaneously with excellent communication skills.
- Tech-savvy: Familiarity with Salesforce (SFDC) or other CRM tools is a strong plus!
- Education: BA/BS degree or equivalent practical experience.
Benefits
- Flexibility: Full-time role with a progressive path toward a hybrid work model 🏠🏢.
- Rewards: Competitive base salary plus performance bonuses and an attractive referral program.
- Growth: Ongoing skills development, certifications, and clear career pathways with dedicated coaching 📈.
- Perks: A strong referral program and a motivating team environment with regular competitions 💸.
- Atmosphere: A diverse, equitable, and inclusive workplace with a dynamic business-casual culture.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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