Account Coordinator coordinating client satisfaction with OccuNet’s services in healthcare. Engaging with various teams to ensure effective and timely service delivery in a fast-paced environment.
Responsibilities
Responsible for creation, distribution and explanation of client-facing reports.
Research and communicate relevant information on internal workflows and progress.
Monitor alliance activity to ensure high volume repeaters are being properly transitioned.
Monitor turnaround time for bill negotiations, appeals and disputes.
Maintain confidentiality of sensitive information.
Requirements
Strong attention to detail with a focus on accuracy and follow-through.
Excellent written, verbal and interpersonal communication skills.
Ability to work independently while remaining a team player.
Will have a passion for learning and problem-solving; will continue to learn and research long after initial training is complete.
Demonstrates proficient computer skills. (i.e. Microsoft Office).
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