Hybrid Recruitment Officer

at Grok Global Services

• Job title: Recruitment Officer
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Kuala Lumpur, Malaysia

About the role

• International Recruitment Officer supporting the University of Edinburgh’s international student recruitment strategy. Focusing on key markets in South East Asia from a Malaysia-based position.

Responsibilities

• Supporting international student recruitment activity across priority South East Asia markets, including Malaysia, Indonesia, Singapore, Thailand, Vietnam, Brunei, and the Philippines
• Contributing to the delivery of the University’s international recruitment strategy and broader international objectives
• Working as part of the International and Postgraduate Recruitment Team (IPRT) within the Student Recruitment and Admissions (SRA) department
• Reporting to the International Recruitment Manager based in Edinburgh
• Supporting the planning, development, and delivery of student recruitment, marketing, and conversion activities across the region
• Assisting with the identification of market opportunities and supporting initiatives designed to grow the University’s presence and student enrolments in assigned markets
• Promoting the University of Edinburgh’s brand and raising its profile in international markets
• Representing the University at education fairs, online webinars, and other recruitment events
• Acting as a key point of contact for internal and external stakeholders, including schools and colleges
• Organising and supporting recruitment events and delivering smaller-scale projects
• Providing consistently high-quality customer service to prospective students and other University stakeholders
• Contributing specialist advice, information, and practical support to IPRT senior management, academic schools, and relevant professional services in relation to international recruitment and market development activities
• Supporting the wider South East Asia team with day-to-day recruitment activities and initiatives

Requirements

• Two or more years of experience or equivalent in a role related to education or international education, with an emphasis on recruitment.
• Able to write fluent emails and reports in English.
• Able to engage in subtle and significant conversations with senior stakeholders at the University.
• Fluent spoken English, with strong verbal communication skills and the ability and confidence to present to large audiences of differing stakeholders from prospective students and their parents to funding bodies.
• Knowledge of and extensive experience in the Southeast Asian region.
• Knowledge and life experience with the UK education system and institutions.
• Experience delivering on recruitment plans
• Highly developed interpersonal skills, including cultural sensitivity and the ability to communicate appropriately with a wide variety of people, ranging from prospective students and their advisers to senior university representatives and government officials.
• Able to provide a high-level of customer service in a busy environment with a friendly and approachable manner.
• Ability to work independently, and to prioritise and meet tight deadlines; self-motivated, self-disciplined and reliable.

Benefits

• Flexible work arrangements
• Professional development opportunities