Hybrid Dealer Relationship Manager

at Georgia's Own Credit Union

• Job title: Dealer Relationship Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, United States

About the role

• Dealer Relationship Manager developing and growing relationships with dealers in Georgia’s Own indirect lending network. Engaging in training and maintaining quality loan volume through strategic partnerships.

Responsibilities

• Developing, managing, and growing relationships with dealers in Georgia’s Own indirect lending network (Automobile, Marine and RV)
• Serving as the primary liaison between the Credit Union and its dealer partners
• Ensuring quality loan volume, adherence to lending guidelines, and mutually beneficial performance outcomes
• Actively seeking out new dealership partners to expand Georgia’s Own reach and drive strategic loan growth
• Maintaining strong, professional relationships through frequent communication – both in person and by phone
• Providing training and ongoing support to dealership staff on the Credit Union’s products and processes
• Addressing any issues or concerns raised by dealerships
• Collaborating with Lending Administration to ensure credit policy alignment and loan quality
• Actively working with dealer partners and internal staff to ensure that approved loans are captured and funded according to established expectations
• Monitoring dealer performance and proactively addressing issues related to loan quality, funding delays, or documentation gaps
• Driving volume growth through strategic dealer engagement while maintaining portfolio quality
• Completing required dealer reviews and reports, constantly keeping a pulse of active dealers
• Representing Georgia’s Own at industry events and dealership-sponsored activities

Requirements

• Bachelor’s degree in a business discipline or related field preferred, but not required
• Minimum 5 years of management or sales experience within a financial institution required, with indirect lending field preferred
• Must be willing and able to travel regularly within the assigned region (approximately 50 – 75% of the time)
• Strong presence and professionalism in face-to-face interactions
• Strong interpersonal skills to influence dealer behavior
• Excellent verbal and written communication skills
• Good sales skills in talking with dealers is a plus
• Ability to work occasional Saturdays to support sales events, or promotional activities based on business needs
• Demonstrated knowledge and practical experience in applying credit risk principles to lending recommendations
• Understanding of financial services related products and overall financial services operations
• Fluent in English required and Spanish preferred.

Benefits

• Flexible hybrid work arrangement
• Necessary tools and technology for productivity