Digital Account Manager responsible for generating new business and leading consultative sales at ProfileTree, a Belfast-based agency. Collaborating across teams to deliver website projects and digital services.
Responsibilities
Proactively generate new business through cold outreach across email, phone, video and other suitable platforms
Lead consultative sales conversations focused on website projects and digital services including SEO, content and digital strategy
Confidently discuss website structure, UX, CMS platforms, SEO and performance with prospects and clients
Produce clear, structured proposals and scopes of work
Manage client relationships from first contact through onboarding and ongoing growth
Work closely with Web, Strategy and Client Services teams to ensure smooth delivery
Maintain accurate pipeline and activity records in our CRM
Requirements
Minimum 1 year's experience in business development, account management or a client-facing role, ideally within a digital or agency environment
Proven experience selling website projects and/or digital marketing services
Strong understanding of how websites generate leads, including SEO fundamentals
Confident communicator across phone, email and video, including recording outreach videos
Ability to take a client brief, build structured proposals and manage expectations from first call through to delivery
Experience using a CRM to manage pipeline accurately
Highly organised, proactive and commercially driven
Working knowledge of WordPress (desirable)
Exposure to Google Analytics, Search Console or SEO tools (desirable)
Previous agency experience (desirable)
Benefits
33 days’ annual leave (pro-rata)
Additional day’s annual leave for each year of service (uncapped)
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