Account Manager responsible for client relationships and project management at EnergyBBDO agency. Leading communication strategies and ensuring project delivery aligned with client goals.
Responsibilities
Serve as the primary strategic contact for clients, developing a deep understanding of their businesses and markets, anticipating needs and proposing solutions.
Lead and oversee communication projects, ensuring integration among internal teams (creative, media, planning, production, digital, etc.) and external suppliers.
Actively participate in brand strategic planning, translating insights and briefs into actionable plans.
Develop and supervise timelines, budgets, and performance indicators, ensuring deliverables align with strategy and meet established deadlines and budgets.
Manage the accounts team (assistants, executives, and supervisors), guiding technical and professional development.
Maintain close relationships with key clients, negotiating investments, presenting results, and proposing growth opportunities.
Analyze campaign performance (KPIs, ROI, digital metrics), generating insights for continuous improvement.
Ensure the quality and consistency of deliverables, acting as the final validation point before client presentations.
Requirements
Solid experience servicing large accounts and managing complex projects.
Strategic vision and the ability to translate business objectives into creative, integrated solutions.
Strong negotiation skills and the ability to manage client expectations.
Strong command of digital communication and social media.
Leadership skills, team development, and conflict management.
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