Director of Strategic Account Management at Frontify leading global account team for enterprise growth. Collaborating across Sales, Product, and Marketing to deepen customer relationships and drive revenue growth.
Responsibilities
Lead, develop, and expand a high-performing global team of Account Managers.
Build and oversee the account management strategy, ensuring a consistent approach to retention, expansion, and account development.
Establish clear success metrics, forecasting methods, and reporting processes that connect customer value with revenue performance.
Collaborate cross-functionally with Sales, Product, and Marketing to align customer priorities with Frontify’s business goals.
Strengthen executive relationships within key accounts and across internal teams.
Coach the team and lead with clarity, influence, and commercial awareness.
Requirements
You bring extensive experience in enterprise account management or customer success within a SaaS, B2B environment.
You have a proven track record of managing large, complex accounts and achieving measurable growth.
You’ve led and developed senior account managers in a global context.
You combine strong commercial judgment, operational discipline, and genuine customer empathy.
You bring a collaborative mindset, thriving in cross-functional environments and aligning diverse teams toward shared outcomes.
You’re a builder at heart and are comfortable rolling up your sleeves, getting hands-on, and creating practical solutions to move the business forward.
Benefits
At least 5 weeks of holiday (PTO)
Paid educational and well-being days off
Home office setup budget
Annual salary review
Localized benefits
Invite to our summer company meet-up in Switzerland
Community Partnerships Manager overseeing health promotion initiatives at Barwon Health in Australia. Leading a team in the Barwon South West region to improve health outcomes through collaboration and strategic planning.
National Account Manager managing Eisai's trade relationships with national wholesale and retail accounts. Seeking experienced candidates to develop strategies for enhancing product access.
Relationship Manager at PNC managing clients in business banking, focusing on client relationship building and revenue growth through effective management.
Team Lead for Success Advisory driving strategic expansion and customer success at Pigment. Leading a team to deliver high - impact advisory services for enterprise customers.
Client Development Director managing healthcare account relationships for growth and strategic execution. Collaborates with business units to enhance customer experience and operational outcomes.
Associate Analyst on Brand Partnerships team driving revenue across DraftKings digital advertising assets. Analyzing performance data and collaborating with various teams to support business growth.
National Account Manager developing global enterprise accounts for Malt in Spain. Focusing on the pharmaceutical industry and engaging key country stakeholders.
Account Manager responsible for sales growth, profitability, and partner development in the tyre industry across MEA markets. Managing relationships and executing sales and marketing plans aligned with corporate strategy.
Account Manager overseeing strategic client relationships and service development for IT & Managed Services. Collaborating closely with internal teams to ensure customer satisfaction and drive sales growth.