Inside Territory Account Manager at Fortinet managing assigned territory. Drive technology sales and build customer relationships in networking or security sectors.
About the role
- Team Lead for Success Advisory driving strategic expansion and customer success at Pigment. Leading a team to deliver high-impact advisory services for enterprise customers.
Responsibilities
- As the Team Lead, Success Advisory - AMER, you will drive the strategic expansion of Pigment’s Success Advisory team, ensuring enterprise customers maximize the value of their investment.
- You will lead a team of experts delivering high-impact technical and change management guidance through both PSPs and strategic engagements.
- Define and execute the AMER strategy for Success Advisory, ensuring alignment with company goals and customer needs.
- Scale and enhance the Success Advisory function in AMER, ensuring continuous improvement and innovation in how we deliver technical and strategic advisory services.
- Build and lead a high-performing team specializing in Pigment Success Plans.
- Oversee the design and delivery of Pigment Success Plans in AMER
- Enhance our offering based on client feedback, best practices and collaboration with other teams.
- Establish operational frameworks for efficient Pigment Success Plans delivery.
- Track KPIs and use analytics to optimize service offerings.
- Partner with Product, R&D, Professional Services and Customer Success teams, providing AMER-specific feedback.
- Collaborate with GTM teams to identify upsell opportunities.
- Become a cornerstone of our success organization by providing expertise in various areas.
- Recruit, mentor, and develop a diverse team of experts.
- Promote a culture of collaboration and continuous learning, empowering team members to contribute ideas and drive customer success.
Requirements
- 8+ years in customer-facing roles, with experience in Enterprise SaaS products.
- 2+ years experience building and leading a team
- Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment
- Strong operational and technical skills (EPM, Solution Architecture, SQL, API).
- Exceptional communication skills and the ability to collaborate cross-functionally.
- Data-driven approach to strategy and optimization.
Benefits
- Competitive compensation package
- Stock options to ensure you have a stake in Pigment's growth
- Comprehensive benefits, including medical, dental, & vision insurance coverage for you & your loved ones
- We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies
- Trust and flexible working hours
- Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, London and San Francisco
- High-end equipment (based on stock/availability) to do your work in the best conditions
- Employer-sponsored 401(k), enabling you to prepare for retirement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Manager en Comunicaciones con 6 años de experiencia en asuntos públicos y manejo de crisis en SEC Newgate Colombia. Responsable del asesoramiento estratégico y desarrollo de estrategias de posicionamiento.
Director overseeing a team for Account Management in Pharmacy Benefit Management sector. Focused on improving account retention, client satisfaction, and strategic relationship management.
Partnerships Account Manager responsible for managing commercial partner relationships and ensuring successful account delivery for WRU. Drive commercial growth within the rugby ecosystem through strategic partnerships.
Head of Partnerships for WRU managing commercial partnerships and strategic direction. Leading the Partnerships Team and achieving business objectives to enhance partner satisfaction.
RBC Financial Planner responsible for providing financial advice and managing client portfolios. Collaborating with service partners to optimize business opportunities and maintaining strong client relationships.
Senior Account Manager at M+C Saatchi World Services managing impactful communications campaigns on global issues. Leading project lifecycles, engaging stakeholders, and delivering results in a hybrid environment.
Account Manager nurturing a dedicated customer portfolio for Spendesk's AI - driven spend management platform, focusing on upselling and cross - selling opportunities. Collaborating with teams to enhance customer success and product innovation.
Vice President of Global Partnerships responsible for securing key partnerships to maximize revenue for major new stadium project in the Southeastern U.S. Focused on collaboration and innovative partnership solutions.
Faith and Church Partnerships, Manager at IJM overseeing partnerships with faith organizations. Developing strategies and programs to address violence against women and children.