Customer Success Intern supporting customer engagement initiatives and retention strategies for Fortive Corporation. Collaborating with cross-functional teams and analyzing customer data to improve experiences.
Responsibilities
Support key initiatives that strengthen customer engagement and retention
Analyze customer data and improve operational processes for better customer experience
Collaborate with Customer Success, Renewals, and Operations teams
Design repeatable processes and identify automation opportunities
Requirements
Actively working towards a degree in Business, Communications, Analytics, or related field, graduating December 2026 or later.
Experience with Excel or data tools is a plus (but not required)
Interest in SaaS, customer engagement, or process improvement
Benefits
Hands-on experience in Customer Success strategy and operations
Exposure to real customer lifecycle, retention, and data-driven decision making
Opportunities to partner with cross-functional teams
Experience designing repeatable processes and identifying automation opportunities
A meaningful intern project portfolio you can speak to in future roles
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