Chargeback Manager designing and implementing a Dispute Resolution Process at Satispay. Focused on minimizing financial exposure while ensuring compliance and efficient handling of disputes.
About the role
- Senior Loyalty Business Programs Manager responsible for business processes and strategies at Expedia Group. Collaborating with cross-functional teams to enhance travel experiences and profitability.
Responsibilities
- Create and deliver an aligned marketing strategy
- Build and evangelize standard operating processes
- Resolve challenges and propose best practices
- Capture and apply lessons learned to projects
- Maintain relationship with business partners to foster collaboration
- Devise methods for using data to drive storytelling narratives
Requirements
- 10+ years experience
- Bachelor’s degree preferred
- Experience managing and leading large scale programs
- Strong analytical skills
- Ability to develop and maintain strong relationships across EG teams
- Ability to influence at all levels
- Expertise in Microsoft Excel and Powerpoint
- Expertise in digital-centric collaboration tools
- Strong Tableau and analytics knowledge
Benefits
- Full benefits package
- Exciting travel perks
- Generous time-off
- Parental leave
- Flexible work model
- Career development resources
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
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