Senior Manager leading enterprise 340B program integrity efforts at Bristol Myers Squibb. Responsibilities include audits, vendor management, and compliance with HRSA regulations.
About the role
- Assistant General Manager overseeing operations at Global Furniture Group's distribution center in Whittier, California. Supporting daily management and ensuring client satisfaction in a fast-paced environment.
Responsibilities
- Support the supervision and development of Customer Care and Order Entry Representatives to ensure a positive customer experience.
- Assist in maintaining productive relationships with customers and logistics vendors.
- Support overall client and operational performance of the DC.
- Assist the General Manager with financial and operational oversight.
- Support accounts payable and accounts receivable processes.
- Monitor inventory levels in alignment with sales demand and operational needs.
- Oversee daily warehouse activities to ensure accurate inventory movement in and out of the facility.
- Ensure completion and accuracy of weekly product cycle counts.
- Assist with training, coaching, and day-to-day guidance of the customer care, order entry, and warehouse teams.
- Delegate tasks appropriately to balance team member workloads while supporting business goals.
- Support evaluation and coordination of local vendor relationships to ensure service quality and cost effectiveness.
- Partner with the local sales team to support a consistent and positive customer experience.
- Assist with select HR responsibilities, including onboarding support, scheduling and employee issue escalation.
- Assist General Manager to oversee policy improvement and implementation initiatives.
- Act as a point of leadership coverage in the absence of the General Manager.
- Additional Duties as assigned.
Requirements
- High School Diploma or Equivalency required
- Bachelor's degree preferred from four-year college or university; or two to three years related experience and/or training; or equivalent combination of education and experience or military experience.
- Minimum of 3-6 years of related experience.
- Customer-focused mindset with an understanding of sales and service operations.
- Self-motivated and goal oriented, with the ability to operate effectively in a team environment.
- Demonstrated ability to support financial and operational aspects of a distribution or warehouse operation.
- Strong computer skills.
- Ability to inspire and motivate others.
- Ability to analyze issues and problem solve.
- Excellent communication skills, including written and verbal communication and presentation skills.
- A track record of driving team and process accomplishments or solving problems for organizations.
Benefits
- Paid Time Off
- Holiday Pay
- Medical/Prescription Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Accounts (HSA)
- Company-Paid Life and AD+D Insurance
- Company Sponsored Long-term Disability
- Short-term Disability
- Voluntary Life Insurance
- Employee Assistance Program (EAP)
- Critical Illness and Accidental Injury Insurance
- FSA
- 401(k) & Roth 401(k)
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