Lead strategic initiatives in Sales Operations, driving productivity and optimizing processes at Gartner. Collaborate across functions to meet the operational needs of the sales organization and support sales leaders.
About the role
- Junior Operations Consultant supporting benefits administration at Evertec, a financial technology company in Brazil. Responsible for administrative tasks related to retirement and BPO regulations.
Responsibilities
- Support the administration of the benefits payroll, including retirements, pensions and other benefits provided for in the plan regulations;
- Support the operationalization of procedures and entitlements (withdrawal, portability, Deferred Proportional Benefit – BPD, self-sponsorship), in accordance with contractual rules and applicable legislation;
- Assist with document analysis and the recording of options exercised by participants;
- Perform registration maintenance for participants, beneficiaries and dependents (personal data, bank details, eligibility, affiliations);
- Ensure the updating and integrity of registration databases, following internal procedures and quality controls;
- Support the verification of databases sent by clients and partner entities;
- Support the control of collections for regular contributions, extraordinary contributions and one-off/top-up contributions;
- Support reconciliation between amounts collected, system records and client information;
- Support the calculation and monitoring of participants’ individual reserves, according to the plan’s methodology and rules;
- Assist in checking calculations of reserves, balances and pension statements;
- Support identification of inconsistencies related to balances, reserves or transactions;
- Support interface with internal teams, BPO clients and vendors (entities, insurers, banks);
- Pursue continuous learning about pension legislation, regulations and BPO processes;
- Contribute to operational improvements, suggesting adjustments that increase efficiency and reduce risk;
- Work collaboratively with attention to deadlines, quality and a customer-focused approach.
Requirements
- Experience with operational and/or administrative routines;
- Knowledge of Microsoft Office Suite (Word, Excel, Outlook) at an intermediate level or higher;
- Bachelor's degree in progress or completed;
- Knowledge of pension fund administration.
Benefits
- Meal or food allowance;
- Flexible Benefit (Flash);
- Health insurance/medical assistance;
- Partners for psychological, legal, financial and nutritional support (CLUDE, C4LIFE and ASQ);
- Psicologia Viva;
- Dental assistance;
- Daycare subsidy;
- Support for children with special needs;
- Fertility assistance;
- Extended maternity and paternity leave;
- Transportation voucher or Home Office allowance (for telework contracts);
- Gympass (Wellhub) and TotalPass;
- Flexible working hours;
- Life insurance;
- Partnership club (employee discounts and benefits);
- Partnership with Sesc;
- Casual dress — no dress code;
- Day off on your birthday;
- Education grant (Beca program);
- Profit-sharing (PPR) or bonus — based on achievement of targets and results.
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GW
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