Relationship Manager within PNC's Business Banking organization managing client relationships. Focusing on revenue growth and enhancing client engagement through risk management and reporting tools.
About the role
- Senior Account Manager overseeing client relationships and multi-channel project delivery at EP+Co. Leading teams to create innovative work that exceeds client expectations.
Responsibilities
- Serve as the account and business lead across integrated scopes and deliverables including but not limited to social, digital and PoP.
- Build trusted client partnerships through proactive communication and thoughtful problem-solving.
- Understand client requests thoroughly before bringing to your internal teams.
- Anticipate potential client needs before they do thanks to a deep knowledge of their business.
- Manage the day-to-day workflow of organic social – from post scheduling to creative and strategy development to client approval.
- Translate business and creative goals into clear, actionable plans for internal and external teams.
- Oversee production workflows—from brief and pre-production through final asset delivery.
- Identify opportunities for efficiency, consistency, and innovation across channels.
- Collaborate closely with creative and strategy internal leadership to create the best possible work.
Requirements
- 7+ years of experience managing complex, multi-channel projects—ideally within an agency or large brand ecosystem.
- Bachelor’s degree in marketing, communications or related field.
- Strong background in organic social strategy and production.
- Management experience.
- Proven track record of true client and business partnership.
- A proactive mindset with equal comfort in creative discussions and operational planning.
- Excellent communication, organization, and client management skills.
- Curiosity to get to the root of the problem we’re being asked to solve.
- A drive for continuous improvement, efficiency, and collaboration.
- Willingness to champion the work.
Benefits
- Strong background in organic social strategy and production.
- Management experience.
- Proven track record of true client and business partnership. The ability to nurture a relationship and simultaneously push the boundaries of what’s asked for or expected.
- A proactive mindset with equal comfort in creative discussions and operational planning.
- Excellent communication, organization, and client management skills. You know how to keep everyone informed and inspired.
- Curiosity to get to the root of the problem we’re being asked to solve.
- A drive for continuous improvement, efficiency, and collaboration.
- Willingness to champion the work.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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