Customer Service Representative for an international electronics company in Germany. Responsibilities include managing customer service tasks and ensuring customer satisfaction in a hybrid work environment.
About the role
- Sales Support Specialist at BioPlus Specialty Pharmacy assisting with administrative duties and prior authorizations. Triage prescriptions and maintain CRM and EMR for better operational efficiency.
Responsibilities
- Completes administrative duties for efficient operations
- Notifies physician offices of the outcome of patient benefit investigations
- Triages prescriptions to in-network pharmacy
- Assists with prior authorization submissions and follows up with health plans
- Maintains client relationship management (CRM) and electronic medical records (EMR)
Requirements
- High School diploma or GED equivalent
- Minimum of 1-year administrative experience
- Specialty Pharmacy experience (preferred)
- Prior Authorization experience (preferred)
- Call center experience (preferred)
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Paid holidays
- Paid Time Off
- Medical benefits
- Dental benefits
- Vision benefits
- Short and long term disability benefits
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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