IT Analyst in a legal firm supporting user requests and researching software solutions to improve efficiency. Assisting in the configuration of systems and data management processes.
About the role
- Benefits Analyst at NTT Global Data Centers designing, analyzing, and managing benefit programs to enhance employee experience. Collaborates with vendors and internal teams to optimize program performance.
Responsibilities
- Manage and oversee employee benefits programs across the countries in Europe, ensuring alignment with company objectives, competitiveness, and cost-effectiveness.
- Evaluate and benchmark existing benefits offerings to maintain market competitiveness and support talent attraction and retention.
- Ensure all programs comply with statutory and regulatory requirements in each country of operation.
- Partner with internal stakeholders to align benefits strategy with overall HR and business goals.
- Administer employee benefits, including enrollments, changes, and terminations, within HRIS systems with accuracy and efficiency.
- To identify trends, risks, and opportunities for improvement.
- Coordinate renewals and implementations to ensure seamless program transitions.
- Collaborate with insurance carriers, brokers, and third-party vendors to negotiate rates, renewals, and plan enhancements.
- Manage vendor relationships to ensure service quality, performance, and adherence to contractual agreements.
- Act as a knowledgeable advisor to employees, providing guidance and support on benefits-related inquiries.
- Develop and deliver engaging benefits communication materials, presentations, and education sessions to enhance employee understanding and engagement.
- Analyze benefits data, utilization reports, and employee feedback to identify opportunities for program optimization.
- Recommend and implement process improvements to increase efficiency, accuracy, and employee satisfaction.
- Advise HR, leadership, and employees on benefits program interpretation, policies, and practices.
Requirements
- Bachelor's Degree or equivalent in Human Resources, Business Administration, or a related field or qualified by experience
- Strong understanding of European benefits regulations and compliance requirements across multiple countries.
- Working knowledge of core employee benefits programs, including healthcare, life assurance, disability, pension, and wellness plans.
- Familiarity with local employment legislation and EU directives related to employee benefits and social security.
- Professional, solution-oriented, and able to manage multiple priorities effectively in a fast-paced environment.
- Strong interpersonal skills with the ability to work collaboratively in a cross-functional, multicultural team.
- Moderate knowledge of benefits practices, regulatory requirements, and emerging trends.
- Proven experience managing vendor relationships and negotiating contracts.
- Excellent analytical skills with the ability to interpret benefits data and market insights.
- Strong communication, influencing, and stakeholder management skills.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook) and experienced in HRIS or benefits administration systems.
Benefits
- An agile company culture with short decision-making paths and plenty of opportunities to show personal initiative
- Flexible working time models and mobile working (depending on your role)
- Allowance for the use of public transport and job bikes
- Allowance for the use of health and wellness
- Individual training and development opportunities
- Numerous other additional benefits such as birthday vouchers, employee advisory program, employee referral scheme, lunch allowance, company events, etc.
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