Hybrid Junior Implementation Analyst

Posted 3 hours ago

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About the role

  • Implementation Analyst at Ploomes responsible for client system implementation and ensuring commercial processes are followed. Conducting trainings and providing support for system adoption.

Responsibilities

  • The Implementation Analyst will be responsible for implementing the system with our clients
  • Ensure the client's commercial process is followed and tracked directly within the tool
  • Conduct practical, personalized training sessions
  • Host Q&A sessions and make account adjustments
  • Create support materials and provide close follow-up to drive system adoption.

Requirements

  • Strong verbal and written communication skills
  • Ability to organize and manage multiple tasks
  • Sense of urgency, ability to prioritize, and ownership mindset
  • Discipline
  • Empathy and ease in interacting with different types of clients
  • Teaching ability to explain concepts clearly and adapt to different user profiles
  • Proactivity in problem solving
  • Interest in and willingness to learn about technology, processes, and business
  • Ability to work in a team and collaborate with other departments
  • Strategic analysis and logical reasoning
  • Good writing skills and clarity in communication
  • Intermediate Excel
  • Degree in Business Administration, Engineering, Marketing, or related fields

Benefits

  • Health and dental insurance
  • Life insurance
  • Zenklub (mental health support)
  • Wellhub (formerly Gympass)
  • Flexible Meal/Food allowance (iFood Benefits)
  • Home office allowance
  • Mobility allowance
  • Childcare assistance
  • Pet health plan (Guapeco)
  • Birthday day off

Job title

Junior Implementation Analyst

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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