Senior PMO Analyst in Manila for a global insurer analyzing project data and collaborating with project managers to enhance project management practices.
About the role
- IT Analyst in a legal firm supporting user requests and researching software solutions to improve efficiency. Assisting in the configuration of systems and data management processes.
Responsibilities
- Act in the Information Technology area, handling user support tickets
- Provide functional support to users through the operational system's support channels
- Gather and document system requirements
- Analyze and handle support tickets and incidents related to the CRM
- Assist with configuration and parameterization of objects, fields, and workflows
- Participate in data creation, ETL processing, and data modeling
- Track and monitor enhancement requests with partner consultancies
Requirements
- Bachelor's degree (completed or in progress) in Computer Science, Computer Engineering, Software Engineering, or related fields
- Experience with Microsoft Office; system and software testing; Salesforce; ETL; data modeling; databases; and software development
- Prior experience in Information Technology
Benefits
- Research new software solutions
- Provide support for existing integrations
- Train and guide users
- Contribute to data creation and processing
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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