Senior Manager, Account Executive overseeing Life & Annuities insurance accounts at DXC Technology. Focused on financial performance, operations, and customer satisfaction in a client-facing role.
Responsibilities
Grow Your Customers and build trusted relationships with senior leaders across L&A customers.
Conduct regular QBRs aligned to the insurer’s business strategy.
Drive customer satisfaction and experience improvements targeting a 50+ NPS.
Achieve 100% of revenue and profit targets for assigned L&A accounts.
Ensure successful delivery of services and solutions across Policy administration, Claims processing, Billing & payments, etc.
Monitor contractual obligations including SLAs, E&Os, data privacy, and regulatory thresholds.
Manage monthly forecasts for revenue, costs, and growth.
Serve as the primary point of contact for L&A stakeholders providing insights.
Requirements
Bachelor’s degree in a relevant field or equivalent experience.
8+ years of experience working with or within an insurance organization (Life & Annuities strongly preferred).
3+ years in account leadership or client-facing delivery roles managing large-scale insurance accounts or programs.
Demonstrated success achieving revenue and profitability targets while delivering high-quality services.
Strong strategic planning, communication, and relationship-management skills.
Familiarity with L&A systems, processes, and ecosystem solutions (policy admin, claims, billing, distribution, digital CX).
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