Tech Admin Specialist supporting efficient processing of incoming faxes and maintaining user accounts in DaVita Guest Services. Critical interaction with care coordination tools for patient care.
Responsibilities
Support both the Admissions and Patient Concierge teams
Ensure the efficient processing and routing of incoming faxes
Maintain user accounts and manage facility data across various systems
Interact with multiple care coordination tools (CCTs) and DaVita systems
Take ownership of incoming faxes by evaluating and validating route paths
Manage user accounts for various CCT systems
Provide email and phone support for the DaVita Physician Portal (DPP)
Assist with new account creation, password resets, and administrative account approvals
Strong documentation skills and a commitment to adhering to compliance protocols
Effective planning and time management abilities
The ability to multitask and manage multiple systems and workflows simultaneously
Excellent verbal and written communication skills.
Benefits
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
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