Account Coordinator at Datacom managing purchase orders, invoices, and contract renewals to support Account Managers. Ensuring smooth operations across various account management functions.
Responsibilities
Create and manage purchase order requests.
Update and track purchase orders through their lifecycle.
Coordinate with Accounts team and Business Operations to ensure timely processing and resolution of any issues.
Review and validate invoices for accuracy and completeness.
Input invoice details into the relevant systems.
Track invoice status and ensure timely payments.
Support Account Managers/Directors in preparing data and documentation for contract renewals as well as updating the relevant systems (i.e., Sharepoint, Salesforce, Presales Hub, Renewal Review Gate packs)
Assist in overall contract management, including tracking key milestones and deliverables.
Maintain and organise the document repository for Experience Technology customers
Ensure all documents are up-to-date, accessible, and properly archived.
Maintain and update key customer details, license quantities, renewal dates, services and products across all Experience Tech customers in our single document management portal.
Maintain and update templates for Statements of Work (SOW) and Change Orders.
Ensure templates are aligned with company standards and client requirements.
Assist Account Managers/Directors in preparing for quarterly business reviews with customers.
Prepare data and compile information for review decks and presentations.
Provide general support and coordination to Account Managers/Directors as needed, especially during the onboarding of new Experience tech customers across Australia and New Zealand.
Handle various administrative tasks to ensure smooth operation of account management processes.
Requirements
Basic Understanding of business requirements and IT deliverables demanded by the client(s) to provide administrative support.
Strong administration knowledge, including project support and Microsoft Office
Relevant experience that has the required skills for the role
Experience in administration role and project support.
Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
Excellent communication skills, both written and verbal.
Attention to detail and accuracy in handling data and documentation.
Proficiency in Microsoft Office (Word, Excel, Powerpoint) and familiarity with relevant software tools
Ability to work with cross functional teams and stakeholders
Time Management
Benefits
Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!
We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.
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