Junior Sales Order Administrator responsible for accurate entry and processing of sales orders. Join Computacenter's Inside Sales team in Budapest for a career opportunity.
Responsibilities
Efficient Order Processing: Own the timely, accurate entry of sales orders into the system, ensuring compliance with customer SLAs and expectations
Collaborative Problem-Solving: Partner with internal teams, including Purchasing, to resolve non-standard orders and handle issues like margin blocks, credit breaches, or export controls
Lead with Accuracy: Examine customer orders, ensuring specifications, quantities, pricing agreements, and all other requirements are flawless before processing
Drive Satisfaction: Handle returns, process credits, and resolve any order or invoice queries with speed and efficiency, ensuring a right-first-time approach
Stay Ahead: Continuously update your systems knowledge, ensuring you stay on top of any changes and new tools to improve order management
Customer Success Champion: Regularly collaborating with internal teams to obtain information related to sales order processing
Create Value: Select the appropriate delivery service, configuration, and other value-added services as required by the customer.
Requirements
You have 1-2 years of experience in Sales Operations and/or a Customer Service environment
You have a good command of spoken and written English
You have strong orientation toward customer service with exceptional communication skills to build relationships and resolve issues
You have the ability to work seamlessly with internal teams to drive results and ensure customer success
You possess the reliability, conscientiousness, and a proactive approach to ensure accuracy in every order
You have basic knowledge of MS office (additional SAP knowledge would be an advantage)
Benefits
Education and Training: A range of training courses, including language courses and talent programmes
Development prospects: Career opportunities within a growing, multinational company
Flexibility: A hybrid working model with office and home working days
Diverse workplace: The chance to become part of an international team with a fun and diverse atmosphere
Medicare private health care package and cafeteria benefits (yearly gross 500 000 HUF and after the first year spent within the company, it grows to gross 780 000 HUF)
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