Associate Manager overseeing Renewals Administration team at a leading FinTech. Managing operations and staff to ensure quick and accurate loan renewal processes in a hybrid work environment.
About the role
- Senior Specialist responsible for managing Windows Client OS in an enterprise environment. Involves lifecycle management, deployment, troubleshooting, and teamwork to enhance systems and processes.
Responsibilities
- Lifecycle management of Windows as a Service
- Windows Client OS configuration, testing, deployment, and issue tracking
- Managing bare metal deployments of the Windows Client OS
- Managing Windows Client OS upgrade deployments
- Software package development, testing, deployment, and issue tracking
- Maintaining enterprise level configuration and management of Windows Client OS
- Proactive discovery and remediation of potential issues within job area
- Educate and train support level staff in the use of established processes
- Coordinate with hardware and software vendors to troubleshoot problems as needed
- Create and maintain detailed documentation on processes and procedures for all systems within job area
Requirements
- Bachelor’s Degree and minimum 6 years of prior relevant experience
- Graduate Degree and a minimum of 4 years of prior related experience
- In lieu of a degree, minimum of 10 years of prior related experience
- Relevant vendor certifications (ITIL, CompTIA, Microsoft, etc.)
- Ability to communicate ideas in both technical and user-friendly language
- Deep knowledge of Microsoft Configuration Manager
- Deep knowledge of Windows as a Service
- Experience with Visual Studio
- Experience with ServiceNow
- Experience with Microsoft SQL
Benefits
- health and disability insurance
- 401(k) match
- flexible spending accounts
- EAP
- education assistance
- parental leave
- paid time off
- company-paid holidays
Job title
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Experience level
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Degree requirement
Tech skills
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