Sales Consultant role offering services that enhance customer spaces at Rentokil Initial. Managing relationships and achieving sales targets in the Scotland and Northern Ireland areas.
About the role
- Senior Account Director leading a large, complex global client account with Cushman & Wakefield. Responsible for strategy, client satisfaction, and service delivery excellence.
Responsibilities
- Serve as senior executive relationship manager for a large, global client account
- Define and execute the overall account vision, strategy, and performance goals aligned to client business objectives
- Lead multidisciplinary account teams across Integrated Facility Management, Transaction Management, Project & Development Services, Portfolio Administration, and Workplace Strategy
- Drive client satisfaction, innovation, and continuous improvement across all service lines
- Maintain full P&L ownership, including budgets, forecasts, profitability, and EBITDA targets
- Identify and execute opportunities for service expansion, increased share of wallet, and contract renewals
- Lead executive-level business reviews, governance meetings, and growth discussions
- Ensure disciplined contract management, proactive risk mitigation, and timely issue resolution
- Partner with internal stakeholders (Finance, HR, Legal, Quality, Operations) to deliver best-in-class outcomes
- Lead, develop, and inspire a high-performing account leadership team
- Foster a client-first culture focused on accountability, collaboration, and results
- Partner with HR on talent planning, succession planning, performance management, and DE&I initiatives
- Promote strong collaboration across Cushman & Wakefield service lines and global regions
Requirements
- Bachelor’s degree required; MBA or Master’s degree preferred
- 12–15+ years of progressive leadership experience in global occupier services, outsourcing, or commercial real estate
- Proven success leading large, complex, global client accounts
- Demonstrated P&L ownership and financial management expertise
- Strong executive presence with excellent communication and relationship management skills
- Experience leading leaders within a matrixed organization
Benefits
- health, vision, and dental insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
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